Privacy Policy

Scope

All data subjects whose personal data is collected, in line with the requirements of the GDPR and the Data Protection Act 2018 by Hashtag Learning Ltd through the use of our products (including ACHIEVE) and our marketing activities.

Who we are

We are Hashtag Learning Limited and we produce online resources for education. ACHIEVE is our study toolkit for SQA National 5.

The ACHIEVE website address is: https://national5.co.uk

The Hashtag Learning website is https://www.hashtag-learning.co.uk

What personal data we collect and why we collect it

ACHIEVE USER DATA

We collect the following personal data:

Teachers

  • Name (first, last, title)
  • School
  • Main Subject
  • Email Address

School students

  • Name (first, last, title)
  • School
  • Email Address
  • Statement Ratings (red, amber green)

Home users

  • Name (first, last, title)
  • Email Address
  • Statement Ratings (red, amber green)

Note that it is not a requirement of ACHIEVE that school students or home users register their full names. They may be identified by initials or numbers should they wish to protect their anonymity.

Analytics

We use Google Analytics on our website https://national5.co.uk/. The information gathered includes geographical location, browser type, referral source, length of visit, pages viewed and the device used. We do not use Google Analytics once users log in to the ACHIEVE program.

Who we share your data with

As part of the ACHIEVE product or associated marketing, we work with the following third party organisations:

Heroku (EU)

The main ACHIEVE database is stored on servers hosted by Heroku. These servers are located within the EU.

Amazon Web Services (Ireland)

Any images used by ACHIEVE are stored on servers hosted by Amazon Web Services.

Send In Blue (France)

We used Send In Blue to email users with product and marketing information.

Stripe (Ireland)

Stripe is our online payment provider.

How long we retain your data

We will retain your data for as long as we regard you as an active user, if you make no use of the site for a period of 12 months we will delete your account and any data associated with it. This would in no way prevent you from creating another account at a future date using, if you wish, the same personal details.

If you have opted out to your data being processed we will delete your data within 28 days of your opt out being received.

Contact information

You can direct requests in relation to this privacy policy to Hashtag Learning by using our contact form.

Additional information

How we protect your data

Hastag Learning are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What data breach procedures we have in place

Hashtag Learning has clear procedures to identify and respond to data security incidents. In the event of an identified data breach we will comply with our contractual and legal obligations accordingly.